Questions about Pro Access, product quality, shipping, returns, and pricing. If something's still unclear, email us at hello@innerbeautylashes.com.
Go to the shop and pick any tray. If you're a licensed lash artist, esthetician, or cosmetologist, apply for Pro Access first — you'll get every tray at $8 instead of $14, plus free priority shipping on every order. Most applications are approved within 24 hours.
Yes — an account lets you track orders, reorder your favorite specs in one click, and access Pro pricing if you're approved. It takes under a minute. If you're a licensed professional, check the "Licensed Professional" box during registration to apply for Pro Access at the same time.
Absolutely. Anyone can shop at retail pricing ($14/tray). Pro Access pricing ($8/tray) is reserved for licensed professionals — but the trays themselves are available to everyone.
Pro Access is our wholesale program for licensed professionals. You get every tray at $8 instead of $14, free priority shipping on every order, a free sample tray to start, and access to our Pro Resource Library. It's free to join because we'd rather have your long-term business than charge a membership fee. No minimums, no commitments, no annual fees. Ever.
Most applications are reviewed within 24 hours, often faster. We review every application personally. Once approved, your account automatically switches to $8/tray pricing on your next login.
Licensed lash artists, lash technicians, estheticians, and cosmetologists all qualify.
Yes — Pro members can request one free sample tray (just pay $5 shipping). Go to your Pro Dashboard after approval and submit a sample request. One sample per account.
The difference shows up on the lash bed. Our trays are handcrafted with consistent curl geometry, true-to-spec diameters, and a strong adhesive strip that holds through a full set. We've been sourcing and testing lash products for 10 years. We don't list anything we wouldn't use on our own clients.
We carry 576+ combinations across our Classic and Volume lines. Curls: B, C, CC, D, DD, J, L, L+, M. Diameters: 0.03mm through 0.25mm. Lengths: 8mm through 20mm. Colors: Black and Brown. Every combination is in stock — if it's on the site, it ships.
Yes. All InnerBeauty lash trays are made from PBT synthetic fiber — no animal hair, no mink, no silk from silkworms. 100% vegan and cruelty-free.
We ship via USPS Priority Mail from Everett, WA. Most orders arrive in 2–4 business days anywhere in the continental US. We process and ship same-day for orders placed before 2pm PT on weekdays.
For Pro members: yes, free priority shipping on every order, no minimum. For retail customers: free priority shipping on all orders. The price you see is the price you pay.
Email us within 30 days of delivery and we'll make it right — full refund, replacement, or store credit. No questions asked, no restocking fees, no hoops.
No. Free to join, no annual fee, no minimum order, no commitment. You pay $8/tray when you order — that's it. The only requirement is that you're a licensed professional and you apply (takes 60 seconds).